The industry is shifting. Teams that don't adapt are losing ground on speed, compliance, and accountability.
Built for property managers, maintenance supervisors, and the technicians on the ground.
Reporters snap a photo directly in the app — mobile or desktop. No file uploads, no email attachments. One tap and it's logged.
Issues are routed to the right team automatically. Electrical goes to electrical, HVAC to HVAC. No more manual sorting.
Three roles — Admin, Technician, and Reporter — each with a purpose-built view. Right people see the right information.
KPIs, trend charts, technician workload, and department breakdowns — all at a glance. Know your facility's health instantly.
Real-time in-app alerts and email notifications keep everyone in sync — from assignment to resolution and admin approval.
Track every asset — HVAC units, elevators, generators — with full issue history, warranty dates, and maintenance schedules.
Real screenshots from a live Facilidesk workspace — no stock photos.
No complicated onboarding. Your team can be up and running in under an hour.
Any team member submits in seconds — title, location, priority, and an optional photo — right from their phone or desktop.
The admin selects the right department and technician, dispatches the job with one click. Everyone gets notified immediately.
The technician marks it done. The admin reviews and approves — creating a full, auditable record of every issue.
From hospitals to hotels to factories — if your team manages physical spaces, Facilidesk keeps the work moving.
Keep office towers, business parks, and multi-tenant buildings running smoothly. Track every reported issue from lobby to rooftop.
Log equipment faults, schedule preventive maintenance, and track assets across production floors before a breakdown halts your line.
Maintain compliance-ready records of maintenance requests across wards, labs, and clinical spaces. Critical issues get routed instantly.
From classrooms to sports facilities, schools and universities can track every maintenance request and ensure safe learning environments.
Hotels and resorts need fast response times. Assign housekeeping and maintenance tasks in seconds and close issues before guests notice.
Coordinate facility issues across dozens of stores, service corridors, and shared spaces — with full visibility for centre management.
Municipal buildings, courthouses, and public infrastructure benefit from traceable, auditable issue management with role-based access.
Give tenants a clear way to report issues and give your team the tools to close them fast — with full history per unit and building.
Everyone in your building can report a problem for free. You only pay for the people who fix things.
Team members are admins and technicians who receive assignments and resolve issues. Reporters are everyone else in the building who can report a fault and track their own reports.
Yes. Add everyone who needs to report a problem — reporters do not use paid team-member capacity.
Add the extra people when you need them. Each additional team member is $9/month, so your plan grows with your operation.
Yes. Annual invoicing against a purchase order can be arranged on request — contact us to get started.
Whether you're exploring Facilidesk for your organisation, need help with a technical question, or just want to learn more — send us a message and we'll get back to you promptly.