Terms of Service

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1. Street number: The controller address shows the street name (Gladbakkgutua) but the building number is missing. Fill it in wherever you see the ★ marker.

2. Organisasjonsnummer: Replace [INSERT ORGANISASJONSNUMMER — e.g. 123 456 789] with the 9-digit number assigned by the Brønnøysund Register Centre.

1. Who We Are

Bamigbetan Technologies ("we", "us", "our") is a company established in Norway. We operate Facilidesk, the platform described in these Terms.

These Terms of Service ("Terms") govern your access to and use of the Facilidesk platform and website. By registering an account or using the service, you agree to be bound by these Terms. If you are registering on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. The Service

Facilidesk is a web-based software-as-a-service (SaaS) platform for facility issue tracking and maintenance management. The service allows organisations to:

• Report maintenance and facility faults, with optional photographs
• Track each issue through its lifecycle — open, assigned, in progress, resolved, and approved
• Assign issues to technician users by department
• Manage an asset registry and preventive maintenance schedules
• Generate reports and monitor key performance indicators across a facility

The service is provided over the internet on a subscription basis. Access to most features requires a current, paid subscription.

3. Accounts and Roles

Facilidesk uses an organisation-based model. Each subscribing organisation has one shared workspace. Within that workspace, users are assigned one of three roles:

When an administrator registers an organisation account and proceeds through signup, they enter into these Terms on behalf of that organisation.

Administrators are responsible for:

• Deciding who to invite to the organisation and what role to assign them
• Ensuring that all users they invite use the service in accordance with these Terms
• The accuracy and completeness of the data entered into the platform
• Keeping their own login credentials confidential and not sharing them

Each user account is personal and must not be shared with another individual.

4. Subscription Plans and Fees

Pricing

All prices are in US dollars (USD) and are exclusive of any applicable taxes — including VAT, GST, or sales tax. You are responsible for paying any taxes due in your jurisdiction on top of the listed prices.

Adding seats mid-cycle

If you add actioning seats during a billing cycle, the additional seats are charged immediately. The charge covers the remainder of the current billing period, calculated on a prorated basis. Seats are activated only once the prorated payment succeeds.

Removing seats mid-cycle

If you reduce your actioning seat count during a billing cycle, the reduction takes effect at the end of the current billing period. We will apply a credit for the unused portion to your next invoice. We do not issue refunds for seat reductions made mid-cycle.

Price changes

We reserve the right to change our pricing. We will give you at least 30 days' written notice of any price increase before it affects your subscription. Continued use of the service after a price change takes effect constitutes your acceptance of the new price.

5. Billing, Payment, and Cancellation

Payments are processed by Stripe, Inc. By subscribing, you authorise us to charge your nominated payment method through Stripe on a recurring monthly basis. Stripe's own terms of service and privacy policy apply to the payment processing relationship.

Your subscription renews automatically each month on the date it started (or the nearest available date for months with fewer days) until you cancel. There is no minimum contract term.

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. You retain full access to the service until that date.

We do not offer refunds for unused portions of a billing period, except where required by applicable law.

If a payment fails, we will notify you by email. If payment is not received within a reasonable period following notification, we may suspend your account as described in Section 10.

6. Your Data

You own the data you enter into Facilidesk. We do not claim any ownership over your organisation's issue records, user profiles, or uploaded photographs.

You grant us a limited, non-exclusive licence to store, process, and display your data solely for the purpose of providing the service to you and your users.

We do not sell your data to third parties, share it for advertising purposes, or use it to train machine-learning models.

Our Privacy Policy explains in detail what data we collect, how we use it, how long we keep it, and what rights you have. By using the service, you acknowledge that you have read and understood the Privacy Policy.

7. Acceptable Use

You agree not to use Facilidesk to:

• Do anything that is unlawful, fraudulent, or harmful, or that facilitates anything unlawful;
• Attempt to gain unauthorised access to any part of the service, our servers, or another organisation's data;
• Probe, scan, or test the security or resilience of the platform or its infrastructure;
• Upload, post, or transmit any content that is unlawful, infringes any intellectual property right (including copyright or trade mark), is defamatory, obscene, or otherwise objectionable — including within issue descriptions, comments, or photographs;
• Use the service to distribute unsolicited commercial communications;
• Resell, sublicense, or otherwise provide access to the service to any third party without our prior written consent.

If you become aware of any misuse of the service by a user within your organisation, please notify us promptly at admin@facilidesk.com.

8. Availability

We will make reasonable efforts to keep Facilidesk available and functioning. However, we do not guarantee any specific level of uptime or availability. We do not currently measure or report uptime against a defined service level.

We may take the service offline for maintenance, updates, or emergency repairs. Where practicable, we will give advance notice of planned downtime.

We are not liable for any loss or inconvenience caused by temporary unavailability of the service.

9. Limitation of Liability and Disclaimer of Warranties

The service is provided "as is" and "as available". To the fullest extent permitted by applicable law, we disclaim all warranties — express, implied, or statutory — including any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement.

We do not warrant that the service will be error-free, uninterrupted, secure, or free of harmful components.

To the fullest extent permitted by applicable law, our total liability to you — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — arising out of or in connection with these Terms or your use of the service, shall not exceed the total subscription fees paid by your organisation in the three calendar months immediately before the event giving rise to the claim.

We are not liable for any indirect, incidental, special, consequential, or punitive loss — including loss of revenue, loss of data, loss of goodwill, or loss of business opportunity — even if we have been advised of the possibility of such losses.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

10. Suspension and Termination

We may suspend or terminate your account if:

• Payment is not received within a reasonable period after the due date;
• You or your users breach these Terms, in particular the Acceptable Use requirements in Section 7;
• We are required to do so by law, regulation, or court order.

Where practicable, we will give you advance notice and a reasonable opportunity to remedy the situation before we suspend or terminate your account. In cases of serious or repeated breach, or where immediate action is necessary to protect other users or the platform, we may act without prior notice.

On termination, your right to access the service ends immediately. Sections 6, 9, and 12 of these Terms continue to apply after termination.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, pricing, or applicable law.

If we make a material change, we will notify you by email at least 30 days before the change takes effect. We will also update the "Effective date" at the top of this page.

Your continued use of the service after the effective date of an updated version of these Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you may cancel your subscription before they take effect.

12. Governing Law and Disputes

These Terms are governed by the laws of Norway.

Any dispute arising out of or in connection with these Terms — including any question about their existence, validity, or termination — shall be subject to the exclusive jurisdiction of the Norwegian courts, with Oslo tingrett as the agreed court of first instance.

This choice of law and jurisdiction does not affect any mandatory rights you may have under the law of your own country of residence.

13. Contact and Notices

For questions about these Terms, or to send a formal legal notice, contact us at:

We aim to respond to all enquiries within 5 business days.